Frequently asked questions
Booking, payment & refunds, explained
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Yes. Reserve Trips is operated by Reservation Assist LLC, a Florida Limited Liability Company (filing number L26000066080, filed January 28, 2026). Its business mailing address is 5401 S Kirkman Rd, Suite 310, Orlando, FL 32819. Full legal details are published on our About page.
We send a payment receipt after a successful payment. Your trip is confirmed only after supplier availability is verified and Reserve Trips sends written confirmation with the applicable airline, hotel, cruise, or tour reference numbers.
Refund eligibility depends on the written quote, the agency fee terms, and the airline, hotel, cruise line, or tour operator's rules. Email support@reservetrips.us with your name and booking reference to request a cancellation or refund review. Full details are on our Refund Policy page.
You never actually enter card details on reservetrips.us. Checkout hands off to our payment gateway's own secure, hosted payment page, and Reserve Trips' servers never see or store your card number.
If your trip is custom, a booking specialist will provide the price and payment instructions by phone or email after confirming availability. Online payments will be enabled once our payment gateway is connected.
Not by default. Package prices cover accommodations, transfers, and the listed excursions. Flights vary too much by home airport to bundle into a fixed price, so ask your booking specialist for a flight quote and we'll add it to your itinerary.
Usually, yes. Email support@reservetrips.us with your booking reference and the change you need. Changes are subject to the availability and terms of the hotels, airlines, or tour operators involved, which we'll confirm with you before anything is altered.
Package checkout supports up to 12 travelers per booking. Planning a larger group, like a wedding party or family reunion? Contact us and we'll build a custom group quote instead.
If we can book it, we'll quote it, anywhere in the world. Use our Contact page to tell us your destination, dates, and budget.
Major credit and debit cards (Visa, Mastercard, American Express, and Discover), processed securely through our payment gateway's checkout page.
No. You pay the listed package price or the exact amount your agent quoted you, with nothing added at checkout.
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